Home User – Think Research

Contact Information

CTMS Travel Group has assigned a dedicated travel team to assist with your travel arrangements.

Dedicated Team

Lina Brodsky

Business Travel Consultant

P: 1.866.359.2867 Ext. 308

E: lina.brodsky@ctmstravel.com

Veronica Domb

Account Executive

P: 1-866.359.2867 Ext. 329

E: veronica@ccttravel.com

Booking Process

Travellers and Travel Coordinators can arrange all travel requirements by selecting one of the following options: filling out the travel request form, or by calling their dedicated Travel Team (listed above). Once travel arrangements are finalized, itineraries will be sent to the traveller and their travel arranger (if applicable).

Group Bookings

Please reach out to our Groups department if reserving the same destination with the same travel dates for 10 people or more. This will include any air or hotel reservations. Contact our dedicated Groups team at groups@ctmstravel.com.

Hours of Operation

Our regular hours of operation are from Monday to Friday, 9:00 am to 9:00 pm (EST)

After Hours Support: Telephone service only

Within North America: 1.866.359.2867 *(A fee will apply)

Outside North America: 1.416.665.2867 *(A fee will apply)

Please note that emails received outside of regular business hours will be responded to on the following business day.

Technical Support

E: support@ctmstravel.com

Finance Support

E: finance@ctmstravel.com

Travel Request Form

Red asterisk (*) is a mandatory field.

Travel Arranger: *

Approving Manager’s Name *

Approving Manager’s Email *

Reason for Travel *

Trip Category:

Mobile Phone Number: *

Email: *

Title: *

First Name: *Traveller name must match Passport or government-issued photo ID exactly.

Middle Name:

Last Name: *

TSA Information:

Frequent Flyer Information:

Airline(s) / Number(s):

Dietary Restrictions, if any:Vegetarian, Diabetic, Halal etc.

Department Code/Department Name *

Product Name *

Division for Travel *

Notes:

Flight DetailsRoundtripMulti-trip

Departure City: *

Departure Date: *

Arrival City: *

Return Date: *

Preferred Departure Time:

Select AM/PM

Preferred Return Time:

Select AM/PM

Specific Flight # Inbound:

Specific Flight # Outbound:

Flight Details

Departure City: *

Departure Date: *

Arrival City: *

Preferred Departure Time:

Select AM/PM

Specific Flight # Outbound:

Are Direct Flights Required?

Direct Flight

Is Departure date flexible? Yes / No: if yes please detail:

Is Return date flexible? Yes / No: if yes please detail:

Hotel Accommodation required YES / NO:

Hotels Details

Preferred Hotel: *

Preferred Location: *

Check-in date: *

Check out date: *

Room type:

Additional Hotel Notes:

Car Rental YES / NO:

Car Rental

Pick up city / airport: *

Drop off city / airport: *

Car size:

Pick up date:

Return date:

Additional Rental Car Notes:

Save as Draft

Profile Setup

Thank you for choosing CTMS as your travel management partner!
To get started and fully enjoy the benefits we offer, please complete your profile by following these simple steps:

1. Create Your Account:

Go to ctmstravel.travelprefs.com
Click on the “Create a New Account” link in the upper right-hand corner.
Enter your Corporate ID: Think1523.
Please keep codes confidential for security purposes.
Fill out the required information on the next couple of pages.

2. Activate Your Account:

Check your email for a message from nonreply@trondent.com (subject line will be “Travel profile activation”) containing an Account Activation Link.
Click the Activation Link promptly, as it will expire 48 hours after being issued.
Set a unique password and answer the Secret Question you selected earlier.
Click “Save Changes”.

3. Complete Your Profile:

Provide any additional information requested (marked with asterisks).
Ensure all required fields are completed (scroll to the bottom).
Click “Save Changes” to finalize your profile.

Detailed step-by-step instructions can be found here:

If you have any questions or need assistance, our dedicated team is here to help.
Please contact us at support@ctmstravel.com or call 1.866.359.2867.

We’re excited to support your travel needs and look forward to providing you with an exceptional experience.

Welcome aboard!